We build our Redfield riflescopes, sights, binoculars, spotting scopes and laser rangefinders to do their jobs. Day after day. Season after season. It‘s what you expect for your hard earned money. If you ever have an issue, the last thing you need is backpedaling and passing the buck. That‘s where our “No Excuses” Warranties come in. If you have a problem with your Redfield product, we will make it right. No Hassle, no excuses. That‘s the Redfield way.
Redfield non-electronics products are warranted for as long as the owner owns them. We warrant them to be free of defects in materials and workmanship and function at a high level under normal use conditions. If at any time a Redfield non-electronic product is found to have a defect in materials or workmanship, Redfield will, at our discretion, repair or replace it free of charge, when requested by the original owner.
The electronic components in your Redfield Product are warranted to be free of defects in materials and workmanship for TWO YEARS from the date of purchase. If at any time in this two year period, the electronic components are found to be defective due to issues with materials or workmanship, we will, at our discretion, repair or replace the product, free of charge. Detailed information regarding date of purchase may be required.
All warranties are void if damage results from unauthorized repair, alteration or misuse.
When Leupold & Stevens, Inc.® purchased Redfield in April 2008, it did not acquire the capability to repair Redfield products manufactured prior to this purchase. The repair tooling and parts were purchased years ago by other repair services. Leupold & Stevens, Inc. will service its manufactured Redfield product (manufactured from 2010 forward) in accordance with its published warranty.
At this time, should a non-Leupold & Stevens, Inc. Redfield product require service, we suggest contacting Iron Sight, Inc. (918) 445-2001. This contact is provided for information purposes only, as Iron Sight Inc. is not affiliated with Leupold & Stevens Inc. They should be contacted directly for all information regarding repair, service and associated charges.
Our product experts are available from 7am to 3:30pm Pacific Standard Time to answer your questions.